We want you to love your Garden Couture piece as much as we do — but if something's not quite right, we've made returns simple.
You have 30 days. From the day your order arrives, you have 30 days to request a return.
What qualifies. Your item needs to be unused, unworn, and in the same condition it arrived in — tags on, original packaging intact — along with your receipt or proof of purchase.
How to start a return. Just reach out to us at hello@garden-couture.com and we'll walk you through it. Once your return is approved, we'll send over a prepaid shipping label with clear instructions on where to send it. Please don't send anything back before requesting a return first — we won't be able to accept it.
Questions along the way? We're always here: hello@garden-couture.com.
Damaged or incorrect items
Give your order a quick once-over as soon as it arrives. If anything's damaged, defective, or not what you ordered, let us know right away so we can make it right.
Exceptions / non-returnable items
Sale items and gift cards aren't eligible for return.
Exchanges
Want a different item instead? The quickest path is to return what you have, and once that's approved, place a new order for the piece you actually want.
Shipping to the European Union
If you're in the EU, you also have the right to cancel or return your order within 14 days — no reason needed. The same conditions apply: item unused and unworn, tags on, in its original packaging, with proof of purchase.
Refunds
Once we've received and inspected your return, we'll let you know if it's been approved. Approved refunds are issued automatically to your original payment method within 10 business days — though your bank or card provider may take a little longer to post it on their end.
Haven't seen your refund after 15 business days from approval? Email us at hello@garden-couture.com and we'll sort it out.